Personal Banker: Grow Customer Wealth & Experience

PNC; Columbus (IN); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental and vision options

401(k) with match

Paid time off

Résumé du poste

PNC is seeking a Personal Banker in Columbus, IN to grow the branch customer base through proactive sales and exceptional service. You will engage with customers, understand their financial needs, and present PNC solutions to enhance their financial wellbeing.

The role emphasizes relationship-building, risk awareness, and a strong collaborative culture with ecosystem partners. It requires a customer-focused mindset and ability to manage multiple tasks in a busy branch environment.

Qualifications

• 3+ years work experience in banking or customer service environments.
• Associates or equivalent degree acceptable in lieu of a degree, with related experience.

Responsabilités

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via a defined process including outbound calls and lobby engagement.
• Create customer loyalty by delivering a differentiated customer experience and expanding share of wallet.
• Apply product and procedural knowledge to resolve customer problems and protect loyalty.
• Support branch daily operations and adhere to policies to manage risk.

Connaissances

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Formation

No Degree

Description du poste

PNC is seeking a Personal Banker in Columbus, IN to grow the branch customer base through proactive sales and exceptional service. You will engage with customers, understand their financial needs, and present PNC solutions to enhance their financial wellbeing.

The role emphasizes relationship-building, risk awareness, and a strong collaborative culture with ecosystem partners. It requires a customer-focused mindset and ability to manage multiple tasks in a busy branch environment.