Retail Personal Banker I: Training Path to Growth

Fifth Third Bank; Sterling Heights (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Fifth Third Bank in Sterling Heights, MI seeks a Personal Bank Associate I to apply consultative sales, evaluate financial needs, and support customers in a full-service Retail Personal Banker role. The position emphasizes relationship-building, cross-selling, and marketplace proactive outreach.

On-site role with onboarding, risk awareness, and collaboration with bank partners to deliver solutions and exceptional customer service.

Qualifications

• College degree or relevant work experience.
• Sales-oriented with ability to acquire new customers.
• Strong math skills for credit and financial analysis.
• Professional representation of Fifth Third Bank.

Responsibilities

• Use consultative sales process to build a thorough customer profile and identify financial needs.
• Cross-sell Retail products to existing customers and seek referrals.
• Coordinate with partners to refer customers for comprehensive solutions.
• Maintain confidentiality and adhere to policies and risk controls.

Skills

Sales aptitude

Customer service

Financial literacy

Communication skills

NMLS awareness

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Sterling Heights, MI seeks a Personal Bank Associate I to apply consultative sales, evaluate financial needs, and support customers in a full-service Retail Personal Banker role. The position emphasizes relationship-building, cross-selling, and marketplace proactive outreach.

On-site role with onboarding, risk awareness, and collaboration with bank partners to deliver solutions and exceptional customer service.