Personal Banker I: Rotational Training & Growth

Fifth Third Bank; Troy (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Troy, MI is seeking a Retail Personal Banker I to join a structured onboarding program lasting 4-8 weeks, with rotations in operations and Sales & Service. The role trains you to use a consultative sales process to identify customer needs and build lasting relationships, with opportunities to cross-sell and refer to partners.

Result-driven individuals will become a Financial Center team member, handling teller duties and contributing to growth while upholding the bank's risk

Qualifications

• College degree or equivalent work experience.
• Experience in the financial industry preferred.
• Sales activities to acquire new customers and cross-sell.
• Ability to analyze credit and financial information.
• Professional appearance and clear communication.
• Knowledge of Retail policies and procedures.
• S.A.F.E. Act registration required.

Responsibilities

• Use consultative sales to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers and set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outreach activities.
• Refer customers to partners for holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

College degree/experience

Financial industry experience

Sales aptitude

Math/data analysis

Professional appearance/communication

Retail policies knowledge

NMLS/SAFE Act registration

Education

College degree or equivalent

Job description

Fifth Third Bank in Troy, MI is seeking a Retail Personal Banker I to join a structured onboarding program lasting 4-8 weeks, with rotations in operations and Sales & Service. The role trains you to use a consultative sales process to identify customer needs and build lasting relationships, with opportunities to cross-sell and refer to partners.

Result-driven individuals will become a Financial Center team member, handling teller duties and contributing to growth while upholding the bank's risk