Growth-Focused Personal Banker I - Rotational Training

Fifth Third Bank; Dent (OH); On-site; USD 34,000 - 48,000; Full time

Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker I role, joining a 4-8 week onboarding with rotations in operations and Sales & Service. The program leads to a Financial Center position focused on consultative sales, acquiring new households, and deepening customer relationships through various channels.

The role includes processing teller transactions and contributing to platform staff activities.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities.
• Must be able to demonstrate understanding of advanced math functions for credit/financial analysis.
• Ability to professionally represent Fifth Third Bank in appearance and communication.
• Demonstrated ability to develop working knowledge of Retail policies and procedures.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to identify customer needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Utilize marketing tools to set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners and refer customers for holistic solutions.
• Meet/exceed customer experience and production goals and contribute to revenue growth.
• Provide guidance to CSRs on sales and referral processes.
• Maintain customer satisfaction with a friendly, professional demeanor.
• Follow bank policies and protect customer confidentiality.

Job description

Fifth Third Bank is seeking candidates for a Retail Personal Banker I role, joining a 4-8 week onboarding with rotations in operations and Sales & Service. The program leads to a Financial Center position focused on consultative sales, acquiring new households, and deepening customer relationships through various channels.

The role includes processing teller transactions and contributing to platform staff activities.