Personal Banker I: Relationship Builder & Solutions

Space Coast Chamber; Melbourne, Northern (FL, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Fifth Third Bank is seeking a Personal Banker I in a full-time role, focusing on building lasting customer relationships and handling teller transactions with a consultative approach. The position emphasizes risk-aware behavior and adherence to bank policies.

Minimum requirements include a High School Diploma or GED and 6 months of customer service experience. Strong communication, decision-making, and ethics are essential for success in this frontline banking role.

Qualifications

• High School Diploma/GED or equivalent.
• 6 months of customer service experience or related exposure.
• Ability to professionally represent the bank in communication.
• Demonstrated business acumen and sound decision-making.
• SAFE Act registration required by employment time through NMLS.

Responsibilities

• Create a memorable customer experience by cultivating relationships with customers in assigned book of business.
• Use consultative approach to uncover needs and tailor recommendations.
• Maintain working knowledge of products, services, and processes.
• Collaborate with internal partners to meet customers' needs and resolve problems.
• Analyze customer credit data to ensure suitable solutions.
• Provide customer support for technology-related inquiries.
• Process teller transactions and balance according to guidelines.
• Adhere to Bank's Code of Conduct and Ethics.
• Other duties as assigned.

Skills

Customer service

Communication

Decision making

Business acumen

Ethics

Education

High School Diploma/GED

Job description

Fifth Third Bank is seeking a Personal Banker I in a full-time role, focusing on building lasting customer relationships and handling teller transactions with a consultative approach. The position emphasizes risk-aware behavior and adherence to bank policies.

Minimum requirements include a High School Diploma or GED and 6 months of customer service experience. Strong communication, decision-making, and ethics are essential for success in this frontline banking role.