Personal Banker I — Customer Relationships & Solutions

Fifth Third Bank; Munster (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

Fifth Third Bank in Munster, IN is seeking a Personal Banker I to deliver exceptional customer experiences, process teller transactions, and build long-lasting relationships. You will operate as part of the platform staff and guide customers through financial solutions across their lifecycle.

The role emphasizes risk awareness, policy adherence, and collaboration with partners to address customer needs while representing the bank professionally.

Qualifications

• High School Diploma/GED; 6 months customer service experience.
• Ability to develop comfort with new and existing customer relationships.
• SAFE Act registration required at time of employment via NMLS.

Responsibilities

• Cultivate, maintain, and enhance relationships with an assigned book of customers through proactive outreach in person or by phone.
• Use a consultative approach to uncover needs and tailor recommendations.
• Process teller transactions and adhere to balancing guidelines.
• Collaborate with internal partners to ensure customer needs are met and issues resolved.

Job description

Fifth Third Bank in Munster, IN is seeking a Personal Banker I to deliver exceptional customer experiences, process teller transactions, and build long-lasting relationships. You will operate as part of the platform staff and guide customers through financial solutions across their lifecycle.

The role emphasizes risk awareness, policy adherence, and collaboration with partners to address customer needs while representing the bank professionally.