Relationship-Driven Personal Banker I

Fifth Third; Munster (IN); On-site; USD 34,000 - 46,000; Full time

Job summary

Fifth Third Bank in Munster, IN is seeking a Retail Personal Banker I to deliver exceptional customer experiences and support teller transactions. You will build and maintain relationships with customers, offer consultative financial guidance, and work with partners to meet needs.

The role emphasizes risk awareness, policy adherence, and ethical behavior while serving as a trusted banking advisor in the community.

Qualifications

• High School Diploma/GED plus 6 months of customer service experience or a college degree/equivalent.
• Ability to develop comfort with new customer acquisitions and deepen relationships.
• SAFE Act registration required at time of employment.

Responsibilities

• Create a memorable customer experience by cultivating and expanding relationships in an assigned book of business.
• Use a consultative approach to uncover needs and tailor recommendations.
• Maintain knowledge of products, services, and processes offered by the bank.
• Collaborate with internal partners to meet customer needs and resolve issues.
• Process teller transactions and adhere to balancing guidelines.

Skills

Customer service

Relationship building

Professional communication

Sales consultative approach

Education

High School Diploma/GED

College degree or equivalent military experience

Job description

Fifth Third Bank in Munster, IN is seeking a Retail Personal Banker I to deliver exceptional customer experiences and support teller transactions. You will build and maintain relationships with customers, offer consultative financial guidance, and work with partners to meet needs.

The role emphasizes risk awareness, policy adherence, and ethical behavior while serving as a trusted banking advisor in the community.