Personal Banker I - Build Lasting Customer Relationships

Fifth Third; United States; On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank seeks a Personal Banker I in Elmhurst, IL, to deliver exceptional customer experiences by cultivating relationships and addressing financial needs. You will process teller transactions and work with platform staff while applying consultative sales and service approaches.

The role requires at least a high school diploma or equivalent and 6 months of customer service experience, with strong communication skills and an emphasis on risk awareness.

Qualifications

• High School Diploma/GED required; 6 months customer service experience or college degree/military experience.
• Ability to cultivate relationships and understand customer financial needs.
• Strong verbal and written communication with customers and partners.

Responsibilities

• Create memorable customer experiences by building and maintaining relationships in an assigned book of business.
• Provide consultative recommendations and solutions to customers’ financial needs.
• Process teller transactions and adhere to balancing guidelines.
• Collaborate with internal partners to resolve customer issues.

Skills

Customer service

Communication

Financial sensitivity

Risk awareness

Education

HS Diploma/GED or higher

Job description

Fifth Third Bank seeks a Personal Banker I in Elmhurst, IL, to deliver exceptional customer experiences by cultivating relationships and addressing financial needs. You will process teller transactions and work with platform staff while applying consultative sales and service approaches.

The role requires at least a high school diploma or equivalent and 6 months of customer service experience, with strong communication skills and an emphasis on risk awareness.