Personal Banker I: 9-Week Training & Onboarding

Fifth Third; Holland (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank is hiring a Retail Personal Banker I in Michigan. After a 9-week onboarding program with rotations in operations and Sales & Service, you will earn certification to advance in the Retail Personal Banker track.

The role emphasizes consultative sales to meet customer financial needs and grow households. You will process teller transactions, collaborate with Mortgage/Small Business/Commercial partners, and aim to exceed customer experience and revenue goals while upholding

Qualifications

• Requires college degree or equivalent experience.
• Demonstrated ability to perform consultative sales and cross-sell.
• Ability to analyze financial information for client needs.
• S.A.F.E. Act registration via NMLS is required at time of employment.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and proactively recommend solutions.
• Cross-sell to an established base and support outside sales activities.
• Collaborate with partners in Mortgage, Small Business, and Commercial groups.
• Process teller transactions and participate in Financial Center operations.

Skills

Sales

Customer service

Credit analysis

NMLS knowledge

Education

College degree or relevant experience

Job description

Fifth Third Bank is hiring a Retail Personal Banker I in Michigan. After a 9-week onboarding program with rotations in operations and Sales & Service, you will earn certification to advance in the Retail Personal Banker track.

The role emphasizes consultative sales to meet customer financial needs and grow households. You will process teller transactions, collaborate with Mortgage/Small Business/Commercial partners, and aim to exceed customer experience and revenue goals while upholding