Personal Banker I: Training, Rotations & Certification Path

Fifth Third Bank; Detroit (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

Fifth Third Bank in Detroit is hiring for a Retail Personal Banker I as part of a 4-8 week onboarding program. The role focuses on using consultative sales to identify customer needs and provide financial solutions.

You will process teller transactions and support platform team operations while developing consumer and small business relationships. Selected candidates gain experience through rotations in operations and Sales & Service, with a certificate upon completion to qualify for the Retail

Qualifications

• Must be able to perform consultative sales to identify financial needs.
• Ability to analyze financial information and math functions.
• Strong communication, both verbal and written.
• Knowledge of Retail policies and procedures and ethical standards.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Maintain knowledge of Retail products and services and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to refer customers for holistic solutions.
• Meet/exceed customer experience and production goals.

Skills

Sales ability

Financial acumen

Customer service

Communication

Risk awareness

Education

College degree or work experience

Job description

Fifth Third Bank in Detroit is hiring for a Retail Personal Banker I as part of a 4-8 week onboarding program. The role focuses on using consultative sales to identify customer needs and provide financial solutions.

You will process teller transactions and support platform team operations while developing consumer and small business relationships. Selected candidates gain experience through rotations in operations and Sales & Service, with a certificate upon completion to qualify for the Retail