Personal Banker I: Training & Growth in Consultative Sales

Fifth Third Bank; Dearborn (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Fifth Third Bank in Dearborn Heights, Michigan is seeking candidates for a Retail Personal Banker I track. Selected candidates will enter a 4–8 week onboarding with rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker role.

The position emphasizes consultative sales to identify financial needs, cross-selling, and building lasting customer relationships while supporting branch operations.

Qualifications

• Requires college degree or equivalent work experience.
• Experience in the financial industry is preferred.
• Ability to perform sales activities and cross-sell to customers.

Responsibilities

• Use consultative sales to identify customer needs and build profiles.
• Maintain knowledge of Retail products/services and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Coordinate with partners to provide holistic financial solutions.

Skills

Sales

Customer service

Communication

Education

College degree

Job description

Fifth Third Bank in Dearborn Heights, Michigan is seeking candidates for a Retail Personal Banker I track. Selected candidates will enter a 4–8 week onboarding with rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker role.

The position emphasizes consultative sales to identify financial needs, cross-selling, and building lasting customer relationships while supporting branch operations.