Personal Banker: Grow Relationships & Customer Loyalty

PNC; Rutherfordton (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC's Personal Banker in Rutherfordton, North Carolina, delivers tailored financial guidance to customers, helping them manage everyday banking needs and grow relationships. This in-office role emphasizes proactive service, collaboration with ecosystem partners, and a focus on customer financial wellbeing through PNC solutions.

You will engage with customers daily, uphold risk controls, and contribute to a welcoming, inclusive branch culture.

Qualifications

• Associates or equivalent degree or higher typically required.
• Relevant banking knowledge or products is helpful.
• 3+ years of related experience preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive sales conversations via outbound calls, service-to-sales, and lobby engagement.
• Educate customers on options to manage finances using technology and tools.
• Maintain risk controls and adhere to PNC policies in daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC's Personal Banker in Rutherfordton, North Carolina, delivers tailored financial guidance to customers, helping them manage everyday banking needs and grow relationships. This in-office role emphasizes proactive service, collaboration with ecosystem partners, and a focus on customer financial wellbeing through PNC solutions.

You will engage with customers daily, uphold risk controls, and contribute to a welcoming, inclusive branch culture.