Senior Personal Banker: Grow Relationships & Drive Solutions

PNC; Charlotte (NC); Presencial; USD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Paid holidays

Employee discounts

Educational assistance

Descripción de la vacante

PNC in Charlotte seeks a Senior Personal Banker to deepen customer relationships, provide financial guidance and promote PNC solutions in daily branch interactions. You will drive proactive sales, manage service quality, and educate customers on digital tools to enhance their financial wellbeing.

Based in the Charlotte region, this in-office role emphasizes risk-aware service, teamwork with ecosystem partners, and growth of customer wallet share within retail banking standards.

Formación

• Roles typically require 3+ years experience in banking or related field.
• In lieu of a degree, a comparable mix of education, certificates and experience may be accepted.

Responsabilidades

• Acquires and deepens branch customer base through proactive sales and service.
• Manages customer experience by improving financial wellbeing and loyalty.
• Collaborates with ecosystem partners to grow share of wallet.
• Delivers a full PNC conversation to identify suitable solutions.
• Educates customers on transactions and leveraging technology.
• Ensures risk management and policy compliance in daily operations.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Retail Lending

Selling

Understanding Customer Needs

Educación

Associates or equivalent degree

Descripción del empleo

PNC in Charlotte seeks a Senior Personal Banker to deepen customer relationships, provide financial guidance and promote PNC solutions in daily branch interactions. You will drive proactive sales, manage service quality, and educate customers on digital tools to enhance their financial wellbeing.

Based in the Charlotte region, this in-office role emphasizes risk-aware service, teamwork with ecosystem partners, and growth of customer wallet share within retail banking standards.