Personal Banker: Grow Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Glendora (NJ); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Disability protection

401(k) with company match

Dependent care reimbursement

Wellness program

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker for the Glendora branch in Glendora, NJ. The role focuses on acquiring and deepening the branch's customer base through proactive sales and exceptional service, helping customers manage their finances and loyalty to PNC.

The position emphasizes collaboration with ecosystem partners, outbound outreach, and lobby engagement to drive solutions and protect customers, with a commitment to compliance and risk management.

Qualifications

• Associates degree or equivalent required; candidates with related experience considered.
• Typically 3+ years of experience in banking/retail or related fields.
• Background checks required per CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive proactive sales conversations and outbound interactions with a defined sales process.
• Educate customers on PN C solutions and technology tools; leverage partnerships to retain relationships.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or Equivalent Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker for the Glendora branch in Glendora, NJ. The role focuses on acquiring and deepening the branch's customer base through proactive sales and exceptional service, helping customers manage their finances and loyalty to PNC.

The position emphasizes collaboration with ecosystem partners, outbound outreach, and lobby engagement to drive solutions and protect customers, with a commitment to compliance and risk management.