Personal Banker: Grow Customer Wealth & Loyalty

PNC; Wilmington (NC); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental & Vision

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Education assistance

Wellness program

Descripción de la vacante

PNC is seeking a Personal Banker in Wilmington, NC to grow the branch customer base through proactive sales and exceptional service. You will help customers manage their finances, collaborate with partners to expand share of wallet, and drive loyalty through tailored PNC solutions.

Role emphasizes outbound calling, lobby engagement, and educating customers on digital tools while adhering to risk and policy guidelines. In-office role within Retail Banking.

Formación

• Roles require knowledge of banking products and risk awareness.
• Experience in customer-focused sales and service is preferred.
• Ability to leverage technology to enhance the customer experience.

Responsabilidades

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Drive proactive sales conversations through internal and outbound interactions with a defined sales process.
• Position PNC solutions to drive new revenue and customer loyalty.
• Educate customers on options for managing financial transactions using technology and resources.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Effective Communications

Managing Multiple Priorities

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Educación

No Degree

Descripción del empleo

PNC is seeking a Personal Banker in Wilmington, NC to grow the branch customer base through proactive sales and exceptional service. You will help customers manage their finances, collaborate with partners to expand share of wallet, and drive loyalty through tailored PNC solutions.

Role emphasizes outbound calling, lobby engagement, and educating customers on digital tools while adhering to risk and policy guidelines. In-office role within Retail Banking.