Periodontics Patient Care Coordinator & Scheduling

Virginia Commonwealth University; Richmond (VA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401k

Job summary

Virginia Commonwealth University is seeking a Patient Care Coordinator to support an optimal patient experience by handling scheduling, registration, and financial coordination. This role serves as the primary contact for patients, ensuring accurate appointment management, billing support, insurance verification, and proactive patient communication.

The position requires strong customer service, data entry accuracy, and the ability to work both independently and in a fast-paced, collaborative

Qualifications

• Customer service experience required.
• Dental or medical office experience preferred.
• Accounts receivable and/or insurance experience preferred.
• Data entry accuracy required.

Responsibilities

• Schedule and register patients for appointments.
• Manage patient accounts and billing support.
• Verify insurance coverage and benefits.
• Communicate with patients regarding appointments, approvals and balances.
• Maintain accurate records and data entry across systems.

Skills

Customer service

Phone etiquette

Communication

Data entry

Teamwork

Education

High school diploma or equivalent

Tools

Windows-based systems

Billing software

Job description

Virginia Commonwealth University is seeking a Patient Care Coordinator to support an optimal patient experience by handling scheduling, registration, and financial coordination. This role serves as the primary contact for patients, ensuring accurate appointment management, billing support, insurance verification, and proactive patient communication.

The position requires strong customer service, data entry accuracy, and the ability to work both independently and in a fast-paced, collaborative