Patient Access & Care Coordinator III

University of Virginia; Charlottesville (VA); On-site; USD 24,000 - 35,000; Full time

Job summary

University of Virginia’s UVA Community Health seeks an experienced scheduling and registration specialist to manage outpatient clinic appointments, verify patient eligibility, and secure pre-authorizations in collaboration with physician offices and the business office.

The role requires strong medical terminology knowledge, excellent communication, and a solid customer-service focus. On-site work with potential travel between campus facilities is involved.

Qualifications

• Knowledge of basic medical terminology.
• Excellent written and verbal communication skills.
• Strong customer service orientation.
• Background of insurance knowledge is required for certain tasks assigned.
• Ability to comprehend insurance cards and benefit details.

Responsibilities

• Schedules and registers patients for the outpatient clinic.
• Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.
• Performs other job-related duties as directed by the Supervisor.

Skills

Medical terminology

Verbal and written communication

Customer service

Insurance knowledge

Professional demeanor

Education

High School Diploma or GED

Job description

University of Virginia’s UVA Community Health seeks an experienced scheduling and registration specialist to manage outpatient clinic appointments, verify patient eligibility, and secure pre-authorizations in collaboration with physician offices and the business office.

The role requires strong medical terminology knowledge, excellent communication, and a solid customer-service focus. On-site work with potential travel between campus facilities is involved.