Dental Patient Care Coordinator – Patient Care & Scheduling

Beacon Oral Specialists; Winchester (VA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) Matching

Health Insurance

Life Insurance

Vision Insurance

Referral Program

Job summary

Beacon Oral Specialists is seeking an experienced Patient Care Coordinator to join our Winchester, VA practice. You will provide exceptional patient service, support referring offices, and guide patients through their care journey.

The role emphasizes accurate insurance verification, payments collection before procedures, and coordinating schedules with the dental team to ensure smooth operations.

Qualifications

• High school diploma or equivalent required.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook.
• Understanding of dental and medical insurance.
• Excellent written and verbal communication skills.
• Professional voice inflection and direct eye contact.
• Professional business attire, appearance, and phone etiquette.
• Belief in practice treatment and fees.
• Proficient in basic math and accounting skills.

Responsibilities

• Provide quality care and attention to our patients, referring offices and team.
• Assist patients in all phases of care.
• Act as primary contact for assigned referring doctors.
• Discuss patient care and answer any questions regarding treatment.
• Follow‑up with patients for missed, broken appointments and unscheduled treatment.
• Contact patients prior to surgery to collect payment deposits and answer any question.
• Assist in answering inbound calls when all other employees are not available.
• Schedule surgical appointments according to practice goals and blocks.
• Follow up on unscheduled treatment plans.
• Respond to needs of assigned RD’s and office staff.
• Coordinate doctor meetings, respond to patient questions and requests.
• Maintain patient charts: ensure required forms are accounted for and signed.
• Verify Insurance.
• Review consultation charges and enter into computer.
• Back up to other co‑workers (Reception, PCC, Scheduler, Finance, Manager).
• Any other duties assigned.

Skills

Microsoft Office

Excellent communication

Insurance knowledge

Phone etiquette

Basic math/accounting

Education

High school diploma

Tools

WIN/OMS

Job description

Beacon Oral Specialists is seeking an experienced Patient Care Coordinator to join our Winchester, VA practice. You will provide exceptional patient service, support referring offices, and guide patients through their care journey.

The role emphasizes accurate insurance verification, payments collection before procedures, and coordinating schedules with the dental team to ensure smooth operations.