Performance Coach: Manager Excellence & Compliance

JLL; Chicago (IL); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Chicago is seeking a Performance Services Coach to join HR Operations. You will deliver coaching to managers on performance services, assist with warnings and performance plans, and collaborate with HR partners to resolve issues.

You will use Workday and CAI tools to ensure consistency and support process improvements while maintaining 100% compliance with regulations. Location is on-site in Chicago, IL.

Qualifications

• 5+ years of HR experience with success in performance services, process improvement, or operational roles focusing on performance excellence.
• Proven experience in performance services and operational excellence; strong project skills and the ability to simplify the complex.
• Proficiency in Workday, Excel and data analysis tools, plus excellent coaching, presentation, and stakeholder services abilities.

Responsibilities

• Deliver end-to-end targeted coaching and training to managers on performance services best practices and feedback delivery techniques.
• Assist managers with drafting and executing written warnings, clarifications of expectations, performance plans and terminations; support reductions in force.
• Partner with HR, legal and other stakeholders to resolve performance services issues.
• Utilize Workday documentation and CAI tools to ensure consistency and support system upgrades and process enhancements.
• Generate insights from Workday data and present findings to stakeholders with data visualization.

Skills

HR experience

Performance services

Workday

Data analysis

Coaching

Stakeholder services

Tools

Workday

CAI

Job description

JLL in Chicago is seeking a Performance Services Coach to join HR Operations. You will deliver coaching to managers on performance services, assist with warnings and performance plans, and collaborate with HR partners to resolve issues.

You will use Workday and CAI tools to ensure consistency and support process improvements while maintaining 100% compliance with regulations. Location is on-site in Chicago, IL.