Workplace Experience Lead

JLL; Colorado; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision coverage

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

JLL in Chicago, IL is seeking a Workplace Coordinator to deliver comprehensive facilities management and create exceptional workplace experiences that boost employee productivity and satisfaction.

You will partner with facility managers to handle day-to-day operations including space management, vendor coordination, technology support, and workplace services, driving continuous improvement and operational excellence.

Qualifications

• Associate's degree in Facilities Management, Business Administration, or related field; or equivalent professional experience
• Minimum 2+ years of facilities management, property administration, or workplace services experience
• Experience with CMMS platforms (Corrigo preferred) and automated work order management systems
• Advanced customer service orientation with proven ability to manage multiple stakeholder relationships
• Proficiency in Microsoft Office Suite, with advanced Excel capabilities for reporting and data analysis
• Strong written and verbal communication skills with professional presentation abilities
• Exceptional organizational skills with demonstrated ability to manage competing priorities under time constraints

Responsibilities

• Design and implement workplace programs that enhance employee engagement, collaboration, and well-being while monitoring workplace utilization patterns and recommending space optimization strategies
• Execute comprehensive facility management protocols including preventive maintenance scheduling, vendor management, and work order coordination within CMMS platforms
• Manage procurement processes for supplies, services, and equipment through established vendor networks, processing purchase orders and service contracts in compliance with budget parameters
• Serve as primary liaison between employees, visitors, vendors, and service providers, delivering exceptional customer service through proactive communication and prompt issue resolution
• Coordinate conference room bookings, space reservations, meeting technology support, and special events requiring facilities support
• Administer security systems, access control protocols, and visitor management programs while maintaining compliance with safety regulations and building codes
• Support tactical planning initiatives, project management activities, and maintain comprehensive documentation for maintenance activities, service contracts, and compliance requirements

Job description

JLL in Chicago, IL is seeking a Workplace Coordinator to deliver comprehensive facilities management and create exceptional workplace experiences that boost employee productivity and satisfaction.

You will partner with facility managers to handle day-to-day operations including space management, vendor coordination, technology support, and workplace services, driving continuous improvement and operational excellence.