Per Diem Patient Scheduler - Weekend Shifts

UW Health; Madison (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

UW Health in Madison, WI seeks a Patient Scheduling Representative for a per diem role. Variable shifts between 7:15 am and 8:30 pm; weekends required.

Duties include scheduling appointments by phone, in person, or electronic means, answering calls, making outbound scheduling calls, and coordinating with clinic staff to ensure timely patient care. Minimum education is a high school diploma; preferred associates or bachelor's in business, healthcare, or related field.

Qualifications

• Six (6) months of previous experience in an office or customer service environment.
• Experience in healthcare scheduling or answering phones is preferred.
• Ability to greet clients in person and coordinate with clinic staff.

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and families to assist with scheduling needs.
• Make outgoing calls to schedule appointments.
• Coordinate with clinic staff to ensure timely care.

Skills

Customer service

Phone etiquette

Scheduling

Education

High school diploma or equivalent

Associate or Bachelor's degree in Business Administration or Healthcare

Job description

UW Health in Madison, WI seeks a Patient Scheduling Representative for a per diem role. Variable shifts between 7:15 am and 8:30 pm; weekends required.

Duties include scheduling appointments by phone, in person, or electronic means, answering calls, making outbound scheduling calls, and coordinating with clinic staff to ensure timely patient care. Minimum education is a high school diploma; preferred associates or bachelor's in business, healthcare, or related field.