Patient Scheduling Specialist - Float (Day Shift)

UW Health; Madison (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Parental leave

Adoption assistance

Flexible schedules

Tuition benefits

Referral bonus

Job summary

UW Health in Madison, Wisconsin is seeking a Patient Scheduling Representative - Float to coordinate patient appointments and maintain accurate records. The role supports clinicians by ensuring referrals and authorizations are obtained and tracked efficiently.

The schedule is full-time, 100% FTE, day shift with hours 8:00 am–5:00 pm on weekdays, no weekend rotation. Benefits include health and dental insurance, PTO, parental leave, adoption assistance, and tuition support.

Qualifications

• No minimum education required; High School Diploma preferred.
• Associate or Bachelor in Business Administration, Healthcare or related field preferred.
• Previous office/customer service experience helpful.

Responsibilities

• Schedule patients' medical appointments.
• Create and maintain patient records.
• Manage visits' prior authorizations and referral requirements.

Skills

Patient scheduling

Customer service

Phone etiquette

Records management

Education

High School Diploma

Associate/Bachelor preferred (Business/Healthcare)

Job description

UW Health in Madison, Wisconsin is seeking a Patient Scheduling Representative - Float to coordinate patient appointments and maintain accurate records. The role supports clinicians by ensuring referrals and authorizations are obtained and tracked efficiently.

The schedule is full-time, 100% FTE, day shift with hours 8:00 am–5:00 pm on weekdays, no weekend rotation. Benefits include health and dental insurance, PTO, parental leave, adoption assistance, and tuition support.