Per Diem Patient Care & Scheduling Specialist

UnitedHealth Group; Snohomish (WA); Presencial; USD 25.000 - 44.000; Tempo integral

Benefícios oferecidos por esta vaga

Comprehensive benefits package

Equity stock purchase plan

401(k) contribution

Resumo da vaga

UnitedHealth Group, through Optum, seeks a Patient Care Coordinator to support clinic operations in Snohomish, WA. The role includes registration, insurance verification, co-pay collection, appointment scheduling, and answering phones. A strong customer service background and Microsoft Office skills are essential.

Per diem clinic hours and potential coverage at nearby sites require flexibility. The role emphasizes HIPAA compliance, accuracy, and teamwork in a dynamic healthcare setting.

Qualificações

• High School Diploma or GED is required.
• 1+ years of customer service experience with strong communication skills.
• 1+ years of Microsoft Office experience.

Responsabilidades

• Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in person.
• Schedule and coordinate all patient appointments as directed.
• Maintain an organized and clean work area, free of clutter.
• Prepare all documentation and records accurately for patient care.
• Meet or exceed performance measures established by Practice Management Dept.
• Order and maintain inventory and stock per policy.
• Follow established policies and procedures for the position.
• Participate and contribute in a team-based environment.
• Maintain a reliable attendance record.
• Follow OSHA/WISHA guidelines and PPE usage.
• Follow HIPAA regulations.

Conhecimentos

Customer service

Communication skills

Scheduling

Formação

High School Diploma/GED

Ferramentas

Microsoft Office

Descrição da vaga

UnitedHealth Group, through Optum, seeks a Patient Care Coordinator to support clinic operations in Snohomish, WA. The role includes registration, insurance verification, co-pay collection, appointment scheduling, and answering phones. A strong customer service background and Microsoft Office skills are essential.

Per diem clinic hours and potential coverage at nearby sites require flexibility. The role emphasizes HIPAA compliance, accuracy, and teamwork in a dynamic healthcare setting.