Per Diem Patient Care & Registration Specialist

Shields Health Solutions; Medford (MA); On-site; USD 29,000 - 47,000; Full time

Job summary

Shields Health is seeking a Patient Care Representative for a per diem role at our Surgery Center. The position focuses on patient registration, accuracy of demographics and insurance data, and delivering excellent customer service in a fast-paced environment.

Work hours are Monday through Friday during daytime shifts. Candidates should have at least one year of healthcare experience and be proficient with Microsoft Office tools.

Qualifications

• College degree preferred.
• Minimum of one year healthcare experience.
• Proficient in Microsoft Office (Excel & Word).

Responsibilities

• Greets all patients and visitors in a warm and friendly manner.
• Accurately assigns patients and verifies insurance and demographics.
• Processes co-payments, cash service, and other payments.
• Maintains assigned cash box and reconciles payments daily.
• Receives and triages patient phone calls to appropriate parties.
• Provides outstanding internal and external customer service both in person and on the phone.

Skills

Customer service

Communication

Teamwork

Education

College degree preferred

Tools

Microsoft Office

Excel

Word

Job description

Shields Health is seeking a Patient Care Representative for a per diem role at our Surgery Center. The position focuses on patient registration, accuracy of demographics and insurance data, and delivering excellent customer service in a fast-paced environment.

Work hours are Monday through Friday during daytime shifts. Candidates should have at least one year of healthcare experience and be proficient with Microsoft Office tools.