Per Diem Patient Access Specialist II (Ambulatory)

UnitedHealth Group; Katy (TX); Presencial; USD 25 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits package

Incentive programs

401k contributions

Equity stock purchase

Resumo da oferta

UnitedHealth Group is seeking a Per Diem Ambulatory Service Representative II for Kelsey-Seybold Clinic-West Campus. The role focuses on patient check-in/check-out, registration, and cashiering in a busy ambulatory setting.

You will support a courteous, efficient front desk experience while upholding confidentiality and compliance. Applicants should have at least a High School diploma or GED and 1+ year of direct customer service, with experience in healthcare.

Qualificações

• High School diploma or GED required.
• 1+ years of direct face-to-face customer service experience.
• 1+ years cash handling or collections experience.
• 6+ months in a medical office or healthcare setting or related environment.
• Experience with Epic Front Desk training or cross-training.
• Experience with Word and Excel and general computer use.
• Excellent verbal and written communication skills.
• Ability to balance priorities and maintain confidentiality.

Responsabilidades

• Assist patients with check-in and check-out, including registration and cashiering.
• Maintain a neat, professional appearance and organized work area.
• Provide courteous, friendly service and address patient questions and concerns.
• Support a compliant, efficient front-desk workflow in a busy ambulatory clinic.

Conhecimentos

Customer service

Cash handling

Verbal communication

Written communication

Multitasking

Confidentiality

Formação académica

High School diploma or GED

Ferramentas

Epic Front Desk

Windows/Office

Descrição da oferta de emprego

UnitedHealth Group is seeking a Per Diem Ambulatory Service Representative II for Kelsey-Seybold Clinic-West Campus. The role focuses on patient check-in/check-out, registration, and cashiering in a busy ambulatory setting.

You will support a courteous, efficient front desk experience while upholding confidentiality and compliance. Applicants should have at least a High School diploma or GED and 1+ year of direct customer service, with experience in healthcare.