Ambulatory Services Specialist: Patient Access & Billing

Optum; Webster (TX); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Incentives & recognition programs

Equity stock purchase

401k contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, seeks a patient-oriented professional to support front desk and clerical functions across medical office tasks. Responsibilities include patient registration, scheduling, billing tasks, and managing a multi-line phone system with care and accuracy.

Required are at least a high school diploma, 2+ years medical office experience or 1+ year as Ambulatory Service Representative II, plus EMR proficiency and solid MS Office skills.

Qualifications

• High School diploma or GED or equivalent.
• 2+ years of medical office experience including patient registration, scheduling, billing, and answering multi-line phone systems, OR 1+ year KSC Ambulatory Service Representative II experience.
• EMR experience; proficiency with Microsoft Office and general computer skills.
• Familiarity with medical terminology; strong customer service in person and over the phone.
• Fluent in English, both spoken and written.

Responsibilities

• Performs detailed job responsibilities of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk.
• Will perform other duties as assigned by the site manager.

Skills

Customer service

Face-to-face service

Verbal and written English

Multitasking

Medical terminology

Education

High School diploma or GED

Tools

EMR system

MS Word

MS Excel

MS PowerPoint

Web/Internet

Job description

Kelsey-Seybold Clinic, part of the Optum family, seeks a patient-oriented professional to support front desk and clerical functions across medical office tasks. Responsibilities include patient registration, scheduling, billing tasks, and managing a multi-line phone system with care and accuracy.

Required are at least a high school diploma, 2+ years medical office experience or 1+ year as Ambulatory Service Representative II, plus EMR proficiency and solid MS Office skills.