Per Diem Ambulatory Care Rep II – Check-In Expert

Optum; Houston (TX); On-site; USD 25,000 - 44,000; Full time

Job summary

Kelsey-Seybold Clinic, part of the Optum family of businesses, invites you to join a nationwide healthcare leader with 40+ Houston locations. The Ambulatory Service Representative II provides friendly check-in/out, registration, and cashiering, upholding a neat, professional work area and patient-first service.

Required qualifications include a high school diploma or GED, 1+ year of direct customer service, cash handling, and familiarity with Windows software; bilingual in English/Spanish is a

Qualifications

• High School diploma or GED required.
• 1+ years of direct face-to-face customer service experience.
• 1+ years of cash handling or collections experience.
• Experience with Epic Front Desk is preferred.
• 1+ years in medical office or healthcare setting encouraged.
• Fluent in English; bilingual in English/Spanish is a plus.

Responsibilities

• Assist patients with check-in and check-out processes.
• Handle registration and cashiering duties.
• Maintain a neat, professional work area.
• Provide courteous and confidential service.

Skills

Customer service

Cash handling

Epic Front Desk Training

English fluency

Confidentiality

Multitasking

Education

High School diploma or GED

Tools

Word

Excel

Windows-based software

Job description

Kelsey-Seybold Clinic, part of the Optum family of businesses, invites you to join a nationwide healthcare leader with 40+ Houston locations. The Ambulatory Service Representative II provides friendly check-in/out, registration, and cashiering, upholding a neat, professional work area and patient-first service.

Required qualifications include a high school diploma or GED, 1+ year of direct customer service, cash handling, and familiarity with Windows software; bilingual in English/Spanish is a