People Systems & Workforce Insights Lead — Remote

CSAA Insurance Group; Williamstown (NJ); Remote; USD 168,000 - 187,000; Full time

Job summary

CSAA Insurance Group in the United States is seeking a Sr Manager, People Systems & Workforce Insights to shape the technology roadmap for People & Community, drive HRIS governance, and lead analytics and employee listening initiatives. You will influence enterprise decisions on platform investments, data security, and responsible AI use within HR systems.

The role leads a teams across People Systems and Workforce Insights, partners with IT, Finance, Legal and Risk, and enables data-driven,

Qualifications

• 10+ years of related work experience, including 3+ years leading teams, enterprise-wide programs, or large cross-functional initiatives.
• BA/BS degree or an equivalent combination of education and experience.
• Hands-on HRIS platform expertise: deep experience with Workday, including configuration, security, testing, and support.
• HR data, reporting, and analytics: experience with data governance, reporting, dashboards, audits, and data quality.
• System implementation and enhancement work: experience leading or supporting HR system implementations, upgrades, releases, and optimization efforts.
• Compliance, controls, and security: experience handling sensitive employee data, access controls, audit support, and policy/compliance requirements within HR systems.
• Project, program and change management: success managing enterprise projects, timelines, risks, budgets, testing cycles, change impacts, and stakeholder communication.
• Cross-functional partnership: experience partnering with HR, payroll, IT, finance, security, compliance, and vendors to define requirements and deliver process improvements.
• Core HR functional knowledge: strong understanding of HR processes such as org structures, compensation, benefits, recruiting, employee lifecycle events, performance, and talent data.

Responsibilities

• Set multi-year technology strategy, roadmap, and investment priorities for the People Systems & Workforce Insights division.
• Lead governance for HR system configuration, integrations, security, data, reporting, releases, and vendor performance.
• Oversee budgeting, contracts, renewals, and implementation partners in collaboration with IT, Finance, Procurement, and Legal.
• Represent People and Community in enterprise technology, data, AI, security, and operating-model forums.
• Lead the HR systems analytics team, building capability, succession, and equitable access to development opportunities.
• Own division's technology intake and prioritization, balancing value, risk, and enterprise standards.
• Safeguard sensitive employee data and ensure audits and regulatory evidence are in place.
• Improve platform reliability, service delivery, documentation, adoption, and self-service for employees and managers.

Skills

Workday

HR analytics

Data governance

HR systems

Change management

Cross-functional collaboration

Education

BA/BS degree

Job description

CSAA Insurance Group in the United States is seeking a Sr Manager, People Systems & Workforce Insights to shape the technology roadmap for People & Community, drive HRIS governance, and lead analytics and employee listening initiatives. You will influence enterprise decisions on platform investments, data security, and responsible AI use within HR systems.

The role leads a teams across People Systems and Workforce Insights, partners with IT, Finance, Legal and Risk, and enables data-driven,