People Systems & Workforce Insights Lead - Remote

CSAA Insurance Group; Arkansas; Remote; USD 168,000 - 224,000; Full time

Job summary

CSAA Insurance Group in the United States seeks a Sr Manager, People Systems & Workforce Insights to lead the multi-year People Systems & Workforce Insights technology roadmap, analytics, and employee listening platforms in a remote capacity.

You will shape enterprise HR technology strategy, governance, data security, and partner with senior leaders to drive responsible AI, equity, and value across the organization.

Qualifications

• 10+ years of related work experience, including 3+ years leading teams, enterprise-wide programs, or large cross-functional initiatives.
• BA/BS degree or an equivalent combination of education and experience.
• Hands‑on HRIS platform expertise: Workday configuration, security, testing, and support.
• HR data, reporting, and analytics: data governance, reporting, dashboards, audits, and data quality.
• System implementation and enhancement work: leading or supporting HR system implementations, upgrades, releases, and optimization.
• Compliance, controls, and security: handling sensitive employee data, access controls, audit support, and policy/compliance requirements.
• Project, program and change management: managing enterprise projects, timelines, risks, budgets, testing cycles, change impacts, and stakeholder communication.
• Cross‑functional partnership: partnering with HR, payroll, IT, finance, security, compliance, and vendors to define requirements and deliver process improvements.
• Core HR functional knowledge: org structures, compensation, benefits, recruiting, lifecycle events, performance, and talent data.

Responsibilities

• Set and execute the multi-year division technology strategy, roadmap, and investment priorities, ensuring alignment with enterprise business, workforce, architecture, data, security, and AI strategies.
• Lead governance for HR system configuration, integrations, security, data, reporting, releases, and vendor performance, influencing enterprise standards where workforce technology, employee data, or employee experience are affected.
• Oversee the division’s technology budgeting, contracts, renewals, and implementation partners in collaboration with IT, Finance, Procurement, and Legal, shaping enterprise investment decisions and cross-functional priorities.
• Represent People and Community in enterprise technology, data, AI, security, and operating-model forums, influencing decisions to protect employee trust, strengthen organizational effectiveness, and deliver measurable enterprise value.
• Lead, develop, and organize the HR systems and analytics team, building capability, succession, and equitable access to development opportunities.
• Own the division’s technology intake and prioritization, balancing business value, employee experience, risk, capacity, and enterprise standards.
• Serve as a process owner for assigned internal controls and ensure timely, accurate evidence for audits and regulatory reviews.
• Safeguard sensitive employee data and maintain human accountability for automated or AI-assisted decisions affecting employees.
• Improve platform reliability, service delivery, documentation, adoption, and employee and manager self-service.

Skills

HR data analytics

Reporting & dashboards

Data governance

Project management

Cross-functional collaboration

HR processes

Education

Bachelor’s degree or equivalent

10+ years related experience

Tools

Workday

Job description

CSAA Insurance Group in the United States seeks a Sr Manager, People Systems & Workforce Insights to lead the multi-year People Systems & Workforce Insights technology roadmap, analytics, and employee listening platforms in a remote capacity.

You will shape enterprise HR technology strategy, governance, data security, and partner with senior leaders to drive responsible AI, equity, and value across the organization.