People & Payroll Operations Lead (Retail HR)

Hannaford Supermarkets; Fort Kent (ME); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Fort Kent, ME, seeks an Administrative Support Specialist to handle weekly payroll, maintain personnel records, manage training and attendance, and assist with staffing at the store level. The role emphasizes accuracy, discretion, and strong organizational skills in a busy retail environment.

You will serve as the in-store expert for SuccessFactors HR and Learning, and the payroll system, helping associates with self-service tasks and coordinating with Store Management

Qualifications

• Strong organizational and time management skills.
• Excellent verbal and written communication as well as interpersonal skills.
• Ability to handle sensitive information with confidentiality.
• Ability to master both the SuccessFactors HR and learning systems and the payroll system.
• Strong attention to detail and follow-through skills.
• Ability to think critically and logically.
• High level understanding of standard practice and ethical behavior in record keeping.
• Familiarity with Office applications including but not limited to Word and Excel.

Responsibilities

• Manage all administrative functions related to payroll (time and attendance, processing payroll, matching payroll to MPA plan, etc.).
• Manage all required paperwork associated with Workers Compensation and Disability claims File Accident Investigations and supporting documentation in OSHA binder.
• Act as the in-store expert for the SuccessFactors HR and Learning systems and the payroll system, helping associates with self-service functions and leveraging the systems for all administrative functions.
• Direct associates with questions/concerns to the appropriate contact - self-service ticketing, their department manager, Assistant Store Manager, Store Manager.
• Track associate attendance, including logging absences, identifying protected time, and review regularly with store leadership.
• Perform initial screening with job applicants, schedule final interviews with appropriate manager.
• Provide training reports to Department Managers and Store Leadership.
• Ensure Criminal Background Check paperwork is completed for all required roles.
• Conduct all new hire orientations.
• Set up new associates in payroll and HR systems.
• Set up associates who require mainframe access.
• Support associate participation with Associate Experience Survey.
• Support store level benefits enrollment.
• Maintain accurate personnel and training files.
• Order associate uniforms, name tags and associate recognition material.
• Maintain all HR bulletin boards with current information, including compliance boards, legally mandated posters and materials.
• Positively influence the Associate Experience and is a true brand ambassador.
• Maintain confidentiality and security of associate and store information.
• Complete Sunday payroll functions.

Skills

Organizational skills

Verbal and written communication

Confidentiality

HR systems mastery

Attention to detail

Critical thinking

Ethical record-keeping

Office suite (Word & Excel)

Tools

SuccessFactors HR

Payroll system

Job description

Hannaford Supermarkets in Fort Kent, ME, seeks an Administrative Support Specialist to handle weekly payroll, maintain personnel records, manage training and attendance, and assist with staffing at the store level. The role emphasizes accuracy, discretion, and strong organizational skills in a busy retail environment.

You will serve as the in-store expert for SuccessFactors HR and Learning, and the payroll system, helping associates with self-service tasks and coordinating with Store Management