People Ops Lead: AI-Driven Onboarding & Lifecycle

Lemonade; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Lemonade is seeking a Sr. People Operations Specialist to own the local employee lifecycle from onboarding to offboarding, while collaborating on global automation projects.

You will ensure Workday data integrity, translate policies into actionable workflows, and support perks and office operations for TLV with occasional vendor coordination. The role emphasizes emotional intelligence, privacy in handling sensitive information, and a readiness to work in an AI-enabled, fast-moving tech

Qualifications

• 5+ years in People Ops, People coordination, or office operations at a fast-moving tech company with a track record of operational excellence.
• Demonstrated emotional intelligence, clear communication, and empathy in sensitive situations.
• Hands-on HRIS experience; Workday is a real advantage.
• Working knowledge of Israeli labor law and ability to apply it day-to-day with legal input when needed.
• Comfort with ticketing and workflow tools like Unthread, Fibery, or similar.
• Natural process instinct to spot friction and fix it proactively.
• High attention to detail, especially with confidential information.
• Natural hospitality, welcoming employees, vendors, and visitors with care.
• Familiarity with AI tools or eagerness to develop it quickly.
• Willingness to work in an office environment most days of the week.

Responsibilities

• Run end-to-end onboarding and offboarding, setting high-quality standards from day one to exit survey.
• Translate policies into workflows; serve as the go-to for leave, benefits, and day-to-day People topics.
• Support People Ops initiatives and projects, including program coordination and vendor research.
• Keep Workday accurate and current with employee records and org charts.
• Identify and automate manual, repetitive tasks across the lifecycle using AI tools.
• Build and maintain self-serve documentation for Maker questions.
• Support TLV perks, benefits, and office operations including vendor coordination.
• Coordinate with global People Ops teams in NYC and Amsterdam to align standards.

Skills

People Ops

HRIS (Workday)

Emotional intelligence

Attention to detail

Hospitality

AI tools familiarity

Office operations

Vendor coordination

Tools

Workday

Unthread

Fibery

Job description

Lemonade is seeking a Sr. People Operations Specialist to own the local employee lifecycle from onboarding to offboarding, while collaborating on global automation projects.

You will ensure Workday data integrity, translate policies into actionable workflows, and support perks and office operations for TLV with occasional vendor coordination. The role emphasizes emotional intelligence, privacy in handling sensitive information, and a readiness to work in an AI-enabled, fast-moving tech