People Operations Specialist — Elevate the Employee Experience

Slice; United States; On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Wellbeing program

Referral program

Career growth opportunities

Pizza Fridays

Job summary

Slice is seeking a People Operations Specialist to ensure a smooth day-to-day employee experience across our Balkans locations and global workforce. You’ll support onboarding, lifecycle changes, documentation, policies, systems, and self-service initiatives, while identifying recurring issues and driving automation and AI-powered improvements.

You’ll collaborate with People, Payroll, Finance, IT, and other teams to deliver accurate processes, maintain data integrity, and build scalable solutions

Qualifications

• 2+ years of experience in People Operations, HR Operations, employee support, or a similar role.
• Experience supporting employees across day-to-day People processes and lifecycle activities.
• Strong customer service mindset - you enjoy solving problems and making things easier for the people you support.
• Comfortable managing a high volume of requests while maintaining accuracy, responsiveness, and attention to detail.
• Tech-forward and naturally curious about how systems, automation, and AI can improve the way work gets done.
• Strong problem-solving skills with the ability to connect the dots, identify recurring issues, and suggest practical improvements.
• Comfortable learning and working across multiple systems and tools.
• Clear written and verbal communication skills, with the ability to create documentation that's actually useful.
• Strong organizational skills and the ability to manage competing priorities independently.
• Comfortable working with employee data and maintaining a high level of accuracy and confidentiality.

Responsibilities

• Providing timely, thoughtful support to employees and managers across a wide range of People questions and requests.
• Managing employee lifecycle processes and documentation, including onboarding, offboarding, employee changes, and other People Operations activities.
• Supporting People Operations across our Balkans locations, ensuring employee documentation and processes are completed accurately and on time.
• Improving the employee support experience through better workflows, documentation, and self-service.
• Managing a high volume of employee requests while identifying recurring themes and opportunities to improve or automate the underlying process.
• Creating and maintaining clear documentation, knowledge articles, and process guides that make it easier for employees and managers to find what they need.
• Partnering with teammates across People, Payroll, Finance, IT, and other functions to resolve issues and deliver a seamless employee experience.
• Maintaining accurate employee data and supporting regular audits across our People systems.
• Using data and feedback to identify trends, understand where employees need support, and recommend improvements.
• Exploring how AI, automation, and new technology can reduce manual work and improve the People experience.

Skills

People Operations

Employee lifecycle

Documentation

Automation & AI

Customer service mindset

Cross-functional collaboration

Tools

HRIS

Ticketing systems

Knowledge bases

Job description

Slice is seeking a People Operations Specialist to ensure a smooth day-to-day employee experience across our Balkans locations and global workforce. You’ll support onboarding, lifecycle changes, documentation, policies, systems, and self-service initiatives, while identifying recurring issues and driving automation and AI-powered improvements.

You’ll collaborate with People, Payroll, Finance, IT, and other teams to deliver accurate processes, maintain data integrity, and build scalable solutions