Restaurant Partner Support Specialist

Slice; Town of Duane (NY); Híbrido; USD 8900 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

One-month paid training with dedicated

Mentor program

Pizza Fridays

Wellbeing budget

Learning & Development program

Descripción de la vacante

Slice is seeking a Restaurant Support professional in North Macedonia to deliver exceptional partner experiences through email, SMS, and proactive outreach. You will address inquiries, educate partners on Slice processes, and provide actionable product feedback to help restaurants grow.

The role requires strong communication, problem-solving, and multitasking abilities, with cross-functional collaboration to ensure service levels and successful shop operations.

Formación

• Excellent English verbal and written skills.
• Strong problem solving and time-management skills.
• Ability to analyze problems and strategize for better solutions.
• Proven adaptability and ability to readily respond to changing circumstances and expectations and support new initiatives.
• Proficient computer skills, including Microsoft Office Suite, Salesforce, and Kustomer app.

Responsabilidades

• Provide exemplary service, ensuring the best partner experience on inbound and outbound communication via Email/SMS or manual reachout.
• Address Partner inquiries and objections while educating Partners on Slice processes.
• Provide product feedback and new recommendations based on conversations and requests from restaurants.

Conocimientos

Excellent English

Problem solving

Time management

Analytical thinking

Adaptability

Microsoft Office

Salesforce

Kustomer

Negotiation

Interpersonal skills

Shift flexibility

Herramientas

Salesforce

Kustomer

Descripción del empleo

Slice is seeking a Restaurant Support professional in North Macedonia to deliver exceptional partner experiences through email, SMS, and proactive outreach. You will address inquiries, educate partners on Slice processes, and provide actionable product feedback to help restaurants grow.

The role requires strong communication, problem-solving, and multitasking abilities, with cross-functional collaboration to ensure service levels and successful shop operations.