People Operations Analyst — Hybrid NYC & HR Systems

swipejobs; New York (NY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

SwipeJobs in New York, NY is seeking a People Operations Analyst on a contract basis. This hybrid role requires 3 days per week in the Midtown Manhattan office, and pays $45.00 per hour.

You will support a range of HR initiatives, system improvements, data analysis, and training, acting as an enablement partner to the People team. The ideal candidate has at least 3 years in a systems- or process-focused role, hands-on Workday experience, and comfort with UAT, documentation, and cross-functional

Qualifications

• Bachelor's degree in Business, Human Resources, Finance, or a related field, or equivalent relevant experience.
• At least 3 years of experience in a systems- or process-focused role preferred.
• Hands-on experience with Workday required.
• Experience with ServiceNow is highly desirable.
• Experience supporting HR systems, processes, projects, or data-related initiatives is a plus.

Responsibilities

• Support a variety of strategic People/HR projects while assisting with business-as-usual HR systems issues, troubleshooting, and solutions.
• Perform thorough user acceptance testing (UAT) for system changes during each sprint cycle, including BAU and optimization updates.
• Maintain documentation for test scripts, screenshots, scenarios, and testing results.
• Conduct regular data audits and validations to identify and correct discrepancies and maintain the accuracy and integrity of People data.
• Support information-gathering sessions, requirements documentation, and project prioritization for the broader HR systems optimization roadmap.
• Create, maintain, and document requirements for enhancements and updates to HRIS and ticketing systems.
• Develop and maintain internal process documentation, user guides, and quick-reference materials for People systems, data audits, workflows, and process changes.
• Assist with HR systems training, data cleanup, audits, and data governance initiatives.
• Develop process guides and playbooks to support consistent and effective People operations.
• Identify opportunities for HR process improvement and reengineering that can improve efficiency, quality, profitability, and employee experience.
• Collaborate with cross-functional teams to enhance and optimize systems, processes, and ways of working.
• Provide timely project updates, maintain project documentation, and consistently meet project deadlines.

Skills

Project management

Data analysis

Organizational skills

Communication

Education

Bachelor's degree in Business, Human Resources, Finance, or related field

Tools

Workday

ServiceNow

Microsoft Office

Google Workspace

Job description

SwipeJobs in New York, NY is seeking a People Operations Analyst on a contract basis. This hybrid role requires 3 days per week in the Midtown Manhattan office, and pays $45.00 per hour.

You will support a range of HR initiatives, system improvements, data analysis, and training, acting as an enablement partner to the People team. The ideal candidate has at least 3 years in a systems- or process-focused role, hands-on Workday experience, and comfort with UAT, documentation, and cross-functional