People Operations Associate - Hybrid HR & Impact

Success Academy Charter Schools; New York (NY); Hybrid; USD 75,000 - 83,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Flexible hybrid work

Professional development

Job summary

Success Academy is seeking a People Operations Associate to join our HR team in New York, reporting to the Lead, People Operations. This role focuses on supporting the employee lifecycle, handling HR tasks, and delivering an excellent employee experience in a fast-paced environment.

The role is hybrid with three days on-site at the NYC office and two days remote, offering a comprehensive benefits package including medical, dental, vision, and a 403(b) plan with company matching.

Qualifications

• 2–3 years of administrative, operations, or customer service experience in HR or a related field.
• Excellent organizational abilities and strong multitasking skills.
• Outstanding written and verbal communication for a positive employee experience.
• Proactive, solution-oriented mindset with ability to handle ambiguity.
• Experience with HR systems such as Workday HCM, ServiceNow, or similar is a plus.
• Ability to handle confidential information with discretion.

Responsibilities

• Serve as first point of contact for HR inquiries via ticketing system and provide accurate responses.
• Support employee lifecycle tasks including pre-employment checks, onboarding logistics, and internal mobility.
• Assist with maintaining Workday HCM data accuracy and consistency.
• Enter data for annual HR processes such as promotions, transfers, and compensation reviews.
• Help prepare reports and assist with compliance documentation.
• Communicate HR policies clearly to managers and staff and support onboarding events.
• Maintain confidentiality and collaborate with teammates to ensure smooth onboarding.

Skills

Administrative experience

People operations

HR policy knowledge

Tools

Workday HCM

ServiceNow

Dado

Job description

Success Academy is seeking a People Operations Associate to join our HR team in New York, reporting to the Lead, People Operations. This role focuses on supporting the employee lifecycle, handling HR tasks, and delivering an excellent employee experience in a fast-paced environment.

The role is hybrid with three days on-site at the NYC office and two days remote, offering a comprehensive benefits package including medical, dental, vision, and a 403(b) plan with company matching.