People-First Retail Lead & Team Builder

Carter's Inc.; Owings Mills (MD); In loco; USD 29.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Mental health benefits

Employee discount (30%)

Referral bonuses

Education Advance You program (GED/BA)

Paid time off (PTO)

Descrizione del lavoro

Carter’s Inc. in Owings Mills, MD, is seeking an Assistant Store Manager to be the first face of our brand for growing families. You will lead a welcoming team, coach staff, and ensure a flawless omnichannel shopping experience while focusing on sales, service, and brand standards.

Join a culture that values inclusion, development, and community. You’ll manage scheduling, training, and performance, while driving KPIs and customer loyalty through our programs and product knowledge.

Competenze

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED is required or equivalent.

Mansioni

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success and maintain service standards and omnichannel experience.
• Analyze business performance and act to improve results by communicating KPIs with the team.
• Assist the Store Manager in building and retaining a successful team through recruiting, training, and development.
• Plan, track, analyze, and report completion of tasks and financial results using company tools.

Conoscenze

Retail management

Leadership

Customer engagement

Communication skills

Formazione

High school diploma or GED

Descrizione del lavoro

Carter’s Inc. in Owings Mills, MD, is seeking an Assistant Store Manager to be the first face of our brand for growing families. You will lead a welcoming team, coach staff, and ensure a flawless omnichannel shopping experience while focusing on sales, service, and brand standards.

Join a culture that values inclusion, development, and community. You’ll manage scheduling, training, and performance, while driving KPIs and customer loyalty through our programs and product knowledge.