People-First Store Leader: Grow Teams & Customer Loyalty

Carter's, Inc.; Roanoke (VA); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Employee discount 30%

Parental leave

Paid time off

Job summary

Carter's, Inc. is hiring a Store Manager in Roanoke, VA to lead a team and deliver exceptional shopping experiences for families. You’ll recruit, coach, and develop staff while optimizing merchandising and store operations to meet KPIs and budgets.

Join a brand known for quality baby and children’s clothing and build a welcoming, inclusive store culture that supports growth and customer loyalty.

Qualifications

• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once.
• Excellent verbal and written communication skills in a professional setting.
• Experience building teams and coaching staff to perform at a high level.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance.
• Grow leaders by providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Execute merchandising and operations directives; manage payroll and budgets.
• Understand KPIs and identify behaviors to drive results.

Skills

Leadership

Communication

Coaching

Customer service

Education

High school diploma or GED

Job description

Carter's, Inc. is hiring a Store Manager in Roanoke, VA to lead a team and deliver exceptional shopping experiences for families. You’ll recruit, coach, and develop staff while optimizing merchandising and store operations to meet KPIs and budgets.

Join a brand known for quality baby and children’s clothing and build a welcoming, inclusive store culture that supports growth and customer loyalty.