Store Leader: Build Teams, Elevate Sales & Service

Carter's Retail Inc.; Roanoke Red Sulphur Springs (VA); Vor Ort; USD 34.000 - 46.000; Vollzeit

Benefits dieser Stelle

Health benefits

Brand discount 30%

Referral bonuses

Tuition/education assistance

Zusammenfassung

Carter’s Retail Inc. is seeking a store leader to drive sales, coach a diverse team, and deliver exceptional customer experiences in Roanoke, VA.

You’ll build strong bench strength, mentor staff, and manage merchandising, payroll, and budgets on a fast-paced sales floor. The role requires at least 3 years of retail management, strong communication, and the ability to lead in a dynamic, omnichannel environment.

Qualifikationen

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Effective and professional verbal and written communication skills.

Aufgaben

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Kenntnisse

Retail management experience

Leadership & supervision

Communication skills

Computer skills

Ausbildung

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Jobbeschreibung

Carter’s Retail Inc. is seeking a store leader to drive sales, coach a diverse team, and deliver exceptional customer experiences in Roanoke, VA.

You’ll build strong bench strength, mentor staff, and manage merchandising, payroll, and budgets on a fast-paced sales floor. The role requires at least 3 years of retail management, strong communication, and the ability to lead in a dynamic, omnichannel environment.