Store Manager: Lead Brand Experience & Growth

Carter's/OshKosh; Roanoke (VA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Paid time off

Job summary

Carter’s is seeking an experienced Store Manager in Roanoke, VA to lead a team and deliver exceptional customer service. You will drive sales, manage operations, and develop staff through coaching and training. A strong focus on inclusivity, product knowledge, and brand standards is essential.

Responsibilities include recruiting, scheduling, payroll oversight, and maintaining loss prevention measures while delivering a seamless omnichannel experience for customers.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Proficient computer and technology skills including Outlook and Excel.

Responsibilities

• Build a talent pipeline through networking and recruiting; train and develop your team.
• Foster a positive, safe, and inclusive work environment to boost engagement.
• Grow leaders by directing, delegating, and investing in their development.
• Lead on the sales floor, guiding loyalty programs and customer experience.
• Welcome customers and explain product styles, features and benefits.
• Oversee merchandising, operations, payroll and budgets.
• Analyze KPIs to identify behaviors driving results.
• Lead omnichannel integration and train teams on available tools.
• Reduce loss through consistent service and operational controls.

Skills

Leadership

Communication

Customer focus

Team development

Proficient with Outlook

Proficient with Excel

Tech-savvy

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s is seeking an experienced Store Manager in Roanoke, VA to lead a team and deliver exceptional customer service. You will drive sales, manage operations, and develop staff through coaching and training. A strong focus on inclusivity, product knowledge, and brand standards is essential.

Responsibilities include recruiting, scheduling, payroll oversight, and maintaining loss prevention measures while delivering a seamless omnichannel experience for customers.