People-First Retail Leader — Growth & Guest Experience

Carters Inc.; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

30% employee discount

Education program

Paid time off

Parental leave

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Charlotte, NC to lead a team on the sales floor and ensure a top-notch customer experience.

You will work closely with the Store Manager to recruit, train, and develop staff while upholding brand standards, merchandising plans, and loss prevention effort. The role requires at least 1 year in retail management, a high school diploma or GED, and strong communication skills.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED is required.
• Proficient computer skills including Outlook and Excel.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and assist with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coaching others to success and modeling service standards across omnichannel experience.
• Assist Store Manager in recruiting, hiring, and developing store team and plan merchandising standards.

Skills

Retail management

Leadership

Customer engagement

Communication

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. is seeking an Assistant Store Manager in Charlotte, NC to lead a team on the sales floor and ensure a top-notch customer experience.

You will work closely with the Store Manager to recruit, train, and develop staff while upholding brand standards, merchandising plans, and loss prevention effort. The role requires at least 1 year in retail management, a high school diploma or GED, and strong communication skills.