People-First Restaurant Manager | Lead Teams & Guest Joy

shakeshack; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay & bonuses

Meal discounts

401k with company match

Medical, dental & vision insurance

Job summary

Shake Shack in Austin, TX seeks an experienced Restaurant Manager to lead daily operations and ensure outstanding guest service. You will train staff, coach teams, and uphold clean, safe standards while driving hospitality excellence across shifts.

Collaborate to promote the brand in the local community, manage costs, and optimize staffing. They offer growth opportunities and a team‑focused, inclusive culture that values hands‑on mentorship.

Qualifications

• 2–3 years of high‑volume restaurant management experience.
• Strong leadership and coaching abilities.
• Knowledge of sanitation, health codes, and safety standards.
• Ability to manage costs and staffing efficiently.

Responsibilities

• Manage daily restaurant operations to ensure top service and guest satisfaction.
• Train team members on Shack operations and standards.
• Motivate and coach staff to deliver exceptional hospitality.
• Demonstrate leadership and drive for excellence across shifts.
• Plan locally to promote the Shake Shack brand through events and word‑of‑mouth.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Operations know‑how

Financial acumen

Job description

Shake Shack in Austin, TX seeks an experienced Restaurant Manager to lead daily operations and ensure outstanding guest service. You will train staff, coach teams, and uphold clean, safe standards while driving hospitality excellence across shifts.

Collaborate to promote the brand in the local community, manage costs, and optimize staffing. They offer growth opportunities and a team‑focused, inclusive culture that values hands‑on mentorship.