People-First Restaurant Manager: Lead Teams & Guest Experiences

Shake Shack; Washington (District of Columbia); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for trav

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability Ins

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Access to Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack in Washington, DC is seeking a Restaurant Manager to oversee daily operations and ensure guest satisfaction in a fast-paced setting. You will lead a dedicated team, coach for excellence, and uphold Shake Shack standards of hospitality across all shifts.

You will train staff on Shack operations, promote the brand in the local community, and ensure strict sanitation and safety compliance while delivering exceptional guest experiences in a high-volume restaurant.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Operations management

Financial acumen

Food safety knowledge

Flexibility

Job description

Shake Shack in Washington, DC is seeking a Restaurant Manager to oversee daily operations and ensure guest satisfaction in a fast-paced setting. You will lead a dedicated team, coach for excellence, and uphold Shake Shack standards of hospitality across all shifts.

You will train staff on Shack operations, promote the brand in the local community, and ensure strict sanitation and safety compliance while delivering exceptional guest experiences in a high-volume restaurant.