People-First General Manager: Lead Teams & Grow Profits

Shake Shack Enterprises, LLC; San Marcos (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

401k match

Paid time off

Healthcare benefits

Career growth

Mentorship

Job summary

Shake Shack Enterprises, LLC is seeking a Restaurant General Manager in San Marcos, TX to lead a high-volume team and deliver exceptional hospitality. You will oversee daily operations, people management, and budgeting while driving sales and quality standards.

The role emphasizes coaching, training, and building a culture of Enlightened Hospitality, with opportunities for growth in a fast-growing brand that values community engagement and customer experience.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of the Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations; 3+ years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community through word-of-mouth and restaurant events.

Skills

Team leadership

Operations management

P&L responsibilities

Staff training

Customer service

Flexible hours

Job description

Shake Shack Enterprises, LLC is seeking a Restaurant General Manager in San Marcos, TX to lead a high-volume team and deliver exceptional hospitality. You will oversee daily operations, people management, and budgeting while driving sales and quality standards.

The role emphasizes coaching, training, and building a culture of Enlightened Hospitality, with opportunities for growth in a fast-growing brand that values community engagement and customer experience.