People-First Restaurant Leader | High-Volume Ops

Shake Shack Enterprises, LLC; Phoenix (AZ); Presencial; USD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay and bonuses

Meal discounts

Medical, dental, vision insurance

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

Descripción de la vacante

Shake Shack Enterprises, LLC in Phoenix, AZ is seeking an experienced Restaurant Manager to oversee daily operations, supervise and train staff, and drive exceptional guest service. The role emphasizes leadership, coaching, and the ability to manage costs and brand standards in a fast-paced environment.

You will lead teams, promote the Shake Shack brand within the community, ensure sanitation and safety compliance, and foster a culture of hospitality and teamwork across shifts.

Formación

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred
• Willingness to work flexible hours

Responsabilidades

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Conocimientos

Restaurant ops

Leadership

Coaching

Financial acumen

Food safety

Descripción del empleo

Shake Shack Enterprises, LLC in Phoenix, AZ is seeking an experienced Restaurant Manager to oversee daily operations, supervise and train staff, and drive exceptional guest service. The role emphasizes leadership, coaching, and the ability to manage costs and brand standards in a fast-paced environment.

You will lead teams, promote the Shake Shack brand within the community, ensure sanitation and safety compliance, and foster a culture of hospitality and teamwork across shifts.