Restaurant Manager: Lead Teams, Elevate Service, Grow Community

Shake Shack Enterprises, LLC; Washington; On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

Corporate discounts

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k match

Paid time off

Parental leave

Employee Assistance Program

Commuter benefits

Parking benefits

Flexible Spending Accounts

Growth opportunities

Job summary

Shake Shack Enterprises, LLC in Washington is seeking an experienced Restaurant Manager to lead daily operations and deliver outstanding guest experiences. You will supervise hospitality standards, train and motivate staff, and drive community-focused initiatives while maintaining strict sanitation and safety compliance.

This role offers a competitive pay range with comprehensive benefits and growth opportunities in a fast-paced, people-first culture.

Qualifications

• 2–3 years of restaurant management in a high-volume setting.
• Knowledge of personnel management, sanitation, health codes, and security.
• Aptitude for leading, coaching, and driving excellence.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Team management

Guest service

Operational excellence

Coaching

Tools

Food safety knowledge

Job description

Shake Shack Enterprises, LLC in Washington is seeking an experienced Restaurant Manager to lead daily operations and deliver outstanding guest experiences. You will supervise hospitality standards, train and motivate staff, and drive community-focused initiatives while maintaining strict sanitation and safety compliance.

This role offers a competitive pay range with comprehensive benefits and growth opportunities in a fast-paced, people-first culture.