People-First Restaurant Manager | Lead Team & Drive Impact

Shake Shack; Wilmington (DE); On-site; USD 46,000 - 57,000; Full time

Benefits offered by this job

Weekly pay & performance bonuses

Meal discounts

Corporate discounts for travel, tech,

Medical, Dental, Vision Insurance

Employer paid Life and Disability

401k with company match

Paid time off

Paid parental leave

EAP on day 1

Pre-Tax commuter & parking benefits

Flexible spending & dependent care

Development & growth opportunities

Job summary

Shake Shack is seeking a restaurant leadership role focused on supervising a team and ensuring top service standards. You will guide shift operations, participate in hiring, and support functions like purchasing and inventory to drive efficiency and guest satisfaction.

The position emphasizes safety, quality, and speed, offering opportunities for growth within a fast-growing hospitality brand and a collaborative work environment.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant leadership

Communication

Problem solving

Food safety

Job description

Shake Shack is seeking a restaurant leadership role focused on supervising a team and ensuring top service standards. You will guide shift operations, participate in hiring, and support functions like purchasing and inventory to drive efficiency and guest satisfaction.

The position emphasizes safety, quality, and speed, offering opportunities for growth within a fast-growing hospitality brand and a collaborative work environment.