People-First Restaurant Manager: Lead Service & Growth

Shake Shack; Merrifield (VA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Weekly Pay & Bonuses

Meal Discounts

Insurance (Medical, Dental, Vision)

401k Match

Paid Time Off

Parental Leave

Commuter Benefits

Employee Assistance Program

Development Opportunities

Job summary

Shake Shack is seeking a Restaurant Manager to lead daily operations, ensuring top-tier service and guest satisfaction in a fast-paced setting. You will train staff, drive hospitality excellence, and coach teams toward consistent performance.

Lead brand promotions in the community through events and local outreach, while upholding sanitation and safety standards. Ideal candidates bring 2-3 years of restaurant management experience, strong operational knowledge, and a flexible schedule to meet

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit aptitude for leading, coaching, and driving excellence at every level.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plans to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Team Leadership

Restaurant Ops

Guest Service

Financial Acumen

Job description

Shake Shack is seeking a Restaurant Manager to lead daily operations, ensuring top-tier service and guest satisfaction in a fast-paced setting. You will train staff, drive hospitality excellence, and coach teams toward consistent performance.

Lead brand promotions in the community through events and local outreach, while upholding sanitation and safety standards. Ideal candidates bring 2-3 years of restaurant management experience, strong operational knowledge, and a flexible schedule to meet