People-First General Manager: Leadership & Growth

Shake Shack Enterprises, LLC; Chicago (IL); On-site; USD 60,000 - 77,000; Full time

Benefits offered by this job

Weekly bonuses

Meal discounts

Insurance: medical, dental, vision

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Job summary

Shake Shack Enterprises, LLC is seeking a seasoned Restaurant General Manager in a high-volume setting. You will lead a team, manage inventory, uphold safety standards, and drive profitability through strong people leadership. This role offers a pathway to develop skills across operations and guest experience.

The position emphasizes coaching, budget responsibility, and delivering top hospitality while maintaining brand standards and local community engagement.

Qualifications

• Minimum 3 years of Restaurant General Management in a high-volume, fast-paced environment.
• Knowledge of restaurant operations, including personnel, food planning, purchasing, sanitation, health codes, and security.
• Ability to train others on Shack operations and motivate team members.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial goals by managing budget and profitability.

Skills

Restaurant GM experience

Operations knowledge

P&L management

Team leadership

Job description

Shake Shack Enterprises, LLC is seeking a seasoned Restaurant General Manager in a high-volume setting. You will lead a team, manage inventory, uphold safety standards, and drive profitability through strong people leadership. This role offers a pathway to develop skills across operations and guest experience.

The position emphasizes coaching, budget responsibility, and delivering top hospitality while maintaining brand standards and local community engagement.