People-First Restaurant Leader (Assistant Manager)

burgerking; Port Arthur (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Scholarship Program

Emergency Fund

Discount Program

Provider Finder

Wellness Program

Pregnancy Planning

Job summary

Burger King in Port Arthur, TX is seeking a hands-on supervisor to lead daily operations, guide frontline teams, and ensure a high-quality guest experience.

You will train new hires, manage schedules, uphold standards, and partner with the Restaurant General Manager to drive guest satisfaction and store performance.

If you thrive in a fast-paced environment and value teamwork, this role offers growth within a growing franchise.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create Memorable Experiences—delivers service guests love.
• Administration—balance quality guest experience with financial goals.
• Welcomes new team members and provides training.
• Leads team huddles that motivate and inform the team.
• Ensures ongoing training and coaching for staff.
• Builds shift supervisor capability for advancement.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback.
• Monitors Speed of Service to meet guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with the GM to improve guest metrics.
• Reviews sales and scheduling to meet QSC goals.
• Ensures accurate daily numbers, cash handling and HACCP logs.
• Reviews inventory to inform product orders.
• Evaluates and implements cost controls.
• Monitors staffing and adjusts schedules.
• Creates and monitors schedules and onboarding for new hires.
• Implements action plans addressing employee needs and Operational Assessments.

Skills

Team leadership

Guest service

Communication

Conflict resolution

Education

High school diploma

Job description

Burger King in Port Arthur, TX is seeking a hands-on supervisor to lead daily operations, guide frontline teams, and ensure a high-quality guest experience.

You will train new hires, manage schedules, uphold standards, and partner with the Restaurant General Manager to drive guest satisfaction and store performance.

If you thrive in a fast-paced environment and value teamwork, this role offers growth within a growing franchise.