People-First Restaurant Team Leader

burgerking; Town of Texas (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Scholarship funds

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Houston, TX seeks a driven team leader to oversee daily operations, staff development and guest satisfaction. You will coach shifts, ensure quality, safety and cleanliness, and partner with the general manager to drive performance.

Ideal candidate has 1–2 years supervisory experience, a high school diploma, strong guest service skills, and the ability to thrive in a fast-paced environment. Full-time role with benefits and growth opportunities.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—delivers a service experience guests won’t forget.
• Administration—balance high-quality guest experience with financial goals.
• Welcomes new team members and provides training needed for their jobs.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisor capability and prepares them for next level.
• Thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback, celebrate.
• Monitors speed of service to meet guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with the Restaurant General Manager to create action plans to improve guest metrics.
• Reviews sales and scheduling to meet QSC (Quality, Service, Cleanliness).
• Ensures accuracy of daily numbers, cash handling, and HACCP logs.
• Reviews inventory for product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning; makes adjustments.
• Creates and monitors schedule; manages onboarding of new team members.
• Implements action plans to address employee needs and operational assessments.

Skills

Supervisory experience

Guest service

Team leadership

Communication

Conflict resolution

Scheduling

Fast-paced environment

Education

High school diploma

Job description

Burger King in Houston, TX seeks a driven team leader to oversee daily operations, staff development and guest satisfaction. You will coach shifts, ensure quality, safety and cleanliness, and partner with the general manager to drive performance.

Ideal candidate has 1–2 years supervisory experience, a high school diploma, strong guest service skills, and the ability to thrive in a fast-paced environment. Full-time role with benefits and growth opportunities.